Have you found yourself in a frustrating situation where your Xtool laser isn’t firing as it should? Don’t worry, you’re not alone. Laser engraving and cutting machines are powerful tools, but they can occasionally run into issues that hinder their performance. In this guide, we’ll walk you through the process of troubleshooting when your Xtool laser isn’t firing, helping you get back to creating stunning projects in no time.

Apart from xtool laser not firing issue, other problems you might encounter with laser cutters include:

Understanding the Issue

When your Xtool laser fails to fire, it can be attributed to various factors. It’s important to identify the root cause before attempting any fixes. Common reasons for this problem include:

Power Supply Problems

One of the primary culprits could be a power supply issue. Check whether the machine is receiving the required power and voltage. A fluctuating power supply can lead to inconsistent laser firing.

Connection and Wiring

Loose or damaged wiring connections can disrupt the firing process. Inspect all cables and connections, ensuring they are securely attached and free from any physical damage.

Troubleshooting Steps

Now that we’ve pinpointed the potential causes, let’s delve into the steps to troubleshoot and resolve the “Xtool laser not firing” problem.

Step 1: Inspect Power Supply

Check the power source and voltage stability. Ensure that the power supply is consistent and meets the machine’s requirements. Consider using a voltage stabilizer if fluctuations are detected.

Step 2: Examine Connections

Thoroughly inspect all wiring connections. Tighten any loose connections and replace damaged cables. A secure and clean connection is crucial for the laser to fire consistently.

Step 3: Material Alignment

Improper material alignment can prevent the laser from firing accurately. Make sure the material is correctly positioned within the machine’s workspace. This step ensures that the laser focuses on the intended area.

Step 4: Lens and Mirror Check

Dust or debris on the lens or mirrors can obstruct the laser beam. Carefully clean these components using appropriate cleaning tools. A clear lens and clean mirrors are essential for optimal laser performance.

Advanced Solutions

If the basic troubleshooting steps don’t resolve the issue, it’s time to consider more advanced solutions.

Step 5: Laser Tube Inspection

The laser tube might be faulty or nearing the end of its lifespan. If other solutions don’t work, consult the user manual to safely inspect the tube’s condition. Replacing the tube, if necessary, can restore firing capability.

Step 6: Firmware and Software Update

Outdated firmware or software can lead to compatibility issues, affecting the laser’s firing. Visit the Xtool website and ensure your machine’s firmware and software are up to date.


In conclusion, encountering issues with your Xtool laser not firing can be frustrating, but with a methodical approach, most problems can be resolved. By carefully examining power supply, connections, material alignment, and components, you’ll likely identify and fix the issue. If the problem persists, exploring advanced solutions like laser tube replacement and software updates can get your Xtool laser back to optimal performance.


Q1: Why is my Xtool laser still not firing after checking the power supply?

If the power supply is confirmed to be stable, consider examining the machine’s internal circuitry for any faults. Professional assistance might be needed.

Q2: Can I clean the lens and mirrors with just any cleaning solution?

No, it’s important to use cleaning solutions specifically designed for laser optics. Regular cleaning solutions might leave residues that hinder laser performance.

Q3: How often should I replace the laser tube?

Laser tube lifespan can vary based on usage and quality. Refer to your machine’s user manual for recommendations on tube replacement intervals.

Q4: Will a firmware update erase my machine’s settings?

Firmware updates typically don’t affect saved settings. However, it’s a good practice to note down your settings before updating, just in case.

H2: Q5: Can I perform laser tube replacement myself?

Laser tube replacement involves technical aspects and high voltage components. It’s advisable to seek professional assistance to ensure safety and accurate installation.


  • Ben Carver

    Ben is a dedicated laser cutting and engraving specialist based in the vibrant city of Atlanta, GA. He has contributed to The Independent, Business Insider, Yahoo, Entrepreneur, and Business Insider. He has spent the last 7 years staying at the forefront of laser engraving industry. He has worked with various companies and people to create innovative and cutting-edge designs. Ben is passionate about the versatility and precision of laser cutting and enjoys exploring new techniques and materials to push the boundaries of what is possible.

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